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Ordering, Payment and Shipment Information
Thanks for coming to my page and considering purchasing any of my items.   Below are some basic company policies I have regarding methods of ordering, payment, shipping and handling methods.  If you have any specific questions feel free to contact me Toll Free at 877-202-7788 or send me an email at [email protected]

To Order using your credit card just call me Toll Tree at 1-877-202-7788  or send me an email with your phone number and I will call you.

My Service Pledge

  • Ordering
    • If you would like to order any of my items just send me an email with a list of the items that you are interested in.
    • In addtion please include your address and phone number so that I can calculate the shipping cost also include what form of payment you will be using.
  • Shipping
    • All shipping and handling charges are to be paid by the buyer.
    • There is a $2.00 handling charge for all orders
    • All items will be shipped via UPS ground or USPS priority.
    • Faster shipping methods are available at additional cost to buyer
    • COD orders are available for some items
    • All items are shipped insured
  • Payment
    • We accept MasterCard, Visa, American Express, money orders and checks as payment.
    • Orders paid by personal and business checks subject to a 10 day hold unless you have filled out the company credit application.
    • Credit Card orders Using mastercard or visa are subject to a 2.65% surcharge.
    • Credit Card orders using American Express are subject to a 3.25% surcharge.
    • Business checks with prior approval from filling out the company credit application are not subject to the 10 day hold.
    • If you want COD, e-mail and we will try to accomodate you (NO COD on auction items)
    • After your order is received you will be notified via e-mail of the totals and given a choice of payment methods
    • Canadian orders welcome.
    • International orders are welcome, but payment must be in the form of a wire transfer or an International money order in US dollars drawn off a US bank.
  • Returns
    • All orders are shipped insured and damage in transit will be covered by insurance.
    • You must obtain a RMA before returning an item.
    • All items must be returned at your expense
    • All items must be returned in original packaging.
    • Any item in working condition may be returned within 30 days of invoice date for a refund
    • Returns are subject to a 20% restocking fee and must be returned in saleable condition.
    • Defective items returned within 30 days of invoice date may be refunded or replaced if the warranty is not a factory or manufacturers warranty.
    • After 30 days items may be returned for replacement only if they are defective and are under a warranty other than a factory or manufacturers warranty
    • Items with a factory or manufacturers warranty must be returned to the manufacturer for replacement.
  • Sales tax
    • All residents from the State of New Jersey must pay a 6.0% sale tax or provide a Resale Certificate.
Bob Johnson's Computer Stuff, Inc.
1824 Bradford St.
Plainfield NJ 07063

 

My Service Pledge

It is at the sole discretion of Bob Johnson's Computer Stuff Inc.  to refund money and/or accept returns.

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